Returns & shipping

RETURNS POLICY

Island Cards strives to ensure you are satisfied. We want you to love what you've ordered. If something isn't right, let us know.

Email or call us with your questions on:

sophie@islandcards.com.au
+ 61 (0) 407 501 999
Monday to Friday 9.00am–5.00pm (EST)

We are happy to provide an exchange, gift voucher or a refund.

Returns by mail
Please enclose your receipt and merchandise within 14 days of receipt of the goods, and mail to:

Island Cards return orders
65 Wellesley Street
South Hobart TAS 7004
Australia

SHIPPING

Island Cards uses Australia Post to ship orders within Australia and overseas.

If you have any questions not answered below, please contact Island Cards for further information.

Please note: Island Cards is run by a work at home mum and whilst I endeavor to ship orders everyday, there are some days when I just need to be a mum!

Within Australia

Free Shipping for Orders over $60
Free shipping is by standard Australia Post. If you qualify for free shipping and need your order urgently please contact Island Cards to discuss.

Regular post delivery
Flat rate fee per order: $7.00
Spend over $60 and receive free shipping
Most items are dispatched within 24-48 hours after purchase.
Delivery time: We aim to deliver your order within 5 working days.

Outside Australia

Air Mail
International deliveries are performed using AirMail unless instructed otherwise by customer.